Owner FAQs

No. We are happy to talk about the pros and cons of the Section 8 program with you so you can make a choice that is best for you.

Yes, we are licensed brokers in North Carolina.

Yes. After signing a property management agreement, you will be sent a direct deposit authorization form.

We use the standard NC lease, plus several custom addenda. We will share a copy to your portal after it is fully executed by the tenant.

Yes, we are licensed brokers in North Carolina.

We initiate a deposit on the last business day of the month and funds are generally available the next business day.

We take rent collection very seriously. Rents are due on the first of each month. We send notices to the tenants when they are delinquent and initiate court proceedings on the 18th of each month for any tenant that has not paid.

The vast majority of our leases are one year terms. More customizable solutions are available upon request.

For one year leases, security deposits can range from one to two times the monthly rent. For Example: If monthly rent is $1,000, the security deposit can be $1,000 - $2,000. This range is determined by credit scores and previous landlord references.

We typically only need a few days notice to get a signed property management agreement, inspection of the property and the keys. If your unit already has a tenant, that is okay too! After that, we will be ready to go!

Single family residential is our primary business. However, we have extensive experience with duplexes, multi-family and small commercial projects.

We have a full suite of financial reports that can be customized to meet your needs. Most property owners are happy with a cash flow report, plus an owner statement that is very similar to a bank statement. Much like the bank, we send the statement(s) once per month, usually on the first business day of the month.

We hold the security deposit in a separate trust account. Per North Carolina license law, those funds are held until a tenant moves and are then dispersed with the appropriate accounting within 30 days of move out.

Yes, we go as often as you request. We charge a small fee of $75.00 to arrange an occupied inspection, visit the property, and share the photos and inspection report with you.

When a tenant notifies us of a maintenance request, we send an independent contractor to repair or assess the issue. Depending on the amount of the work needed, we will notify you in advance. Most landlords don’t want to be bothered with smaller repair items and they trust our team to resolve the issue. If a larger repair or capital expense is needed, we contact the landlord, discuss the options, and seek additional estimates if necessary.